About Us
Karen Dunne-Squire
Karen is the founder and Managing Director of Sales Outsourcing Specialists. Her core role is to provide front line services for clients including strategic planning, creating sales plans and processes, interim management, board level sales advice, and devising and implementing sales training and mentoring.
“I love meeting the challenges presented to me by my clients – each one different, and the best bit is seeing the turnaround in fortunes that my input brings. I learn too, from the different businesses that I work closely with and the different people that I meet”.
Karen has a diverse sales background, and understands the customer experience across many sectors including IT, public sector and retail.
“Karen’s energy and enthusiasm is contagious, rubbing off on all who are in contact with her” says one of her clients – Nick Sladek of EssentiaMail.
“I’m proud of the results my input brings to each client’s business. My work is measured by return on investment, and it’s great to see the change in culture and motivation that my contribution brings. I’m a real people person, and getting the most out of an individual and a team is an important part of my strategy”.
Karen’s credentials are testament to her hard work and dedication throughout her career:
• Highest grossing sales person in her region (2005 Flight Centre)
• Most successful retail store in her region (2004 – 5 Flight Centre)
• Increased sales performance by 54% (2006 Fundraising business)
• Managed sales teams of up to 400 staff
• 4 years in process management, 12 years in sales and 7 years in senior sales management
• 70% of business is through referrals or repeat business
If you’re seeking to transform the fortunes of your business, SOS is a great place to start. For a confidential chat with Karen, please call on 0117 965 2189.
Robin Mason
Robin joined the company in early 2011, with a remit to help Karen grow the business. He graduated from Bath Spa University with a degree in Business and Management in 2009, and has held a management position in retail prior to joining SOS.
This background has equipped him with the skills he needs to understand about the sales process, what it takes to keep customers happy, and to implement the growth strategies of the business.
“I was keen to join Karen and SOS because I could see that this was a forward thinking company, one that combined hard work with training and mentoring that I knew would be good for my career. Karen practices what she preaches to all her clients, and I’m enjoying adding rigour to our internal processes which benefits our clients.
I’m particularly proud of the event management work we did for the Bristol Zoo Big Village Fete in the Summer of 2011 – this was a massive event that we organised from scratch and it was a great day, and a proud moment for Karen and myself to see it all come together so well.
Our business is extremely flexible to the needs of its clients, and it’s this aspect that I enjoy – each day brings different challenges – but with one goal in mind – to help our clients grow their businesses. I’m keen to continue forging an integral role here at SOS, it has a company ethos that I strongly agree with – and professionalism is at the heart of everything we do.”
